reviews
What clients say.
Full Trustpilot reviews from people we have worked with. The homepage carousel is a preview; this is the complete set we publish on the site.
Trustpilot
Jonathan's work stands the test of time
I first worked with Jonathan Porter at New Brand Media back in 2013. We got him on board to build a brand for our growing financial markets consultancy, Brickendon.com He came onboard and started with a strategy workshop with the senior team in 2013, then he delivered the positioning, visual identity, guidelines, and the website. That brand is still the face of the business. Our logo, which he designed, is instantly recognisable across financial services clients in the UK, Europe, NY and across Asia. That is the test: the work he did is still alive and more than $250m of sales were delivered into that brand. When I started HybridHero.com I went back to him for SEO and digital marketing advice. Same standard. He understands a commercial brief without a lot of theatre, and he does what he says. Jonathan is not just an outstanding talent but one of the nicest men you could ever meet. Over the years we have had to call on him on occasion and he will help, day or night, even from a hospital bed! Sounds cliche, but it's not. That's just Jon. If you want a design and digital partner who will still be standing next to the work more than a decade later, Jon's your man.
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Brilliant
I can't recommend New Brand Media, and in particular Jonathan, more highly. Jonathan is clever, very experienced and a pleasure to work with. He's patient, helpful and collaborative. He also comes up with really brilliant ideas that help grow our businesses, and is very commercially astute.
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Working with Jonathan at New Brand Media
Working with Jonathan at New Brand Media has been an excellent experience from start to finish. He took the time to really understand our business, our objectives and our audience before making recommendations. His knowledge of branding, UX, AI and digital marketing is exceptional, but what really sets him apart is his ability to explain complex ideas in a practical and understandable way. He has been responsive, proactive and genuinely invested in helping NeuroUniverse grow. The quality of his work has been outstanding, and I wouldn't hesitate to recommend New Brand Media to anyone looking for a creative, strategic digital partner who genuinely cares about delivering results. Thank you, Jonathan. I look forward to continuing to work with you.
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Awesome agency!
I've been a happy customer for NewBrandMedia for almost 15 years with two different businesses. In the early days, Jon and his team ran workshops to help us identify our persona and the true company values, before creating fantastic brand identity assets and the various websites we've commissioned them to create and manage. We frequently get positive comments from our own customers, and we've referred them to others who have also been very satisfied. NBM are always highly responsive and proactively patch the website for us, ensuring its security is up to date, from the latest cyber threats. They are also a pleasure to work with. I would highly recommend NewBrandMedia and look forward to continuing using their services.
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Designing AI Interfaces
Designing AI Interfaces: That Make Sense. We wanted to integrate AI into our platform but didn't know where to start. Jonathan helped us map out a UX approach that kept things intuitive while harnessing AI's potential. A real blend of innovation and clarity.
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Website design, SEO and Hosting
I'm not very technical, so having someone who could take the time to guide me through every step was a real relief. Jonathan at New Brand Media designed and hosted my website from scratch and was incredibly patient throughout. From phone calls to screen sharing sessions, nothing was too much trouble. A true professional.
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As an artist
As an artist, I needed a digital partner who understood both the creative and commercial side of presenting artwork online. New Brand Media delivered exactly that: a thoughtfully designed brand, a beautiful e-commerce site, and dependable hosting. Jonathan's been a supportive collaborator every step of the way.
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Creative and commercial web design that works
Jonathan at New Brand Media designed a site that balances clean, modern design with the personality of my work. He guided me through branding decisions, built a simple e-commerce system that works for my needs, and made the whole thing feel manageable. Hosting has been solid and support always responsive.
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Thoroughly recommend!
Jonathan helped me set up my business from scratch. I had no idea where to start when I met him! He helped sit through with me and look at competitors and what they were doing, how to position myself, what worked and what didn't work according to regulation guidelines, which again, I had no idea. I would thoroughly recommend Jonathan and New Brand Media.
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